Let's learn about some tools and techniques of plan human resource management process in this PMP project management tutorial.
First we will look into project Organization Charts and Position Descriptions.
Various formats exist to document team member roles and responsibilities.
Most of the formats fall into one of three types: hierarchical, matrix, or text-oriented.
Regardless of the method utilized, the objective is to ensure that each work package has an unambiguous owner and that all team members have a clear understanding of their roles and responsibilities.
First we will look into the hierarchical model.
In this model, The traditional organization chart structure can be used to show positions and relationships in a graphical, top-down format.
the organizational breakdown structure (O BS) is arranged according to an organization’s existing departments, units, or teams with the
project activities or work packages listed under each department.
As shown in the example, the project organization is split into 3 reporting groups named, Hardware leader, software leader and product leader and the other reporting relationships are portrayed at below these roles.
Next will look into RACI matrix.
It is a grid that shows the project resources assigned to each work package.
It is used to illustrate the connections between work packages or activities and project team members.
In the example, R indicates responsible, A indicates accountable, C indicates consulted and I indicates informed.
In some of the projects, simple text formats are used which has the details of roles, responsibilities, authority etc.
Here a sample for that.
let's move on to some interesting organizational theories.
First we will look at McGregor’s Theory of X and Y.
according to this theory, all the workers are fit into two categories.
First one is theory X which states that, People should be watched every minute. People avoid work whenever possible.
second theory is Theory Y which states that, People are willing to work without supervision , nd they want to achieve something.
Next theory is maslows hierarchy of needs.
Maslow's hierarchy of needs is a motivational theory in psychology, comprising a five tier model of human needs, often depicted as hierarchical levels within a pyramid.
There are totally five levels and One must satisfy lower level deficit needs ,before progressing on to meet higher level growth needs.
Here are the five levels from bottom of the pyramid to top.
physiological, safety, love and belonging , esteem and self actualization.
Next we will look into Herzberg theory.
- This heory calls satisfiers as motivators and the dissatisfiers as hygiene factors
- Using the term ""hygiene"" in the sense that they are considered maintenance factors that are necessary to avoid dissatisfaction but that by themselves do not provide satisfaction.
As per this theory the hygine factors are,
- Company policy
- Relationship with Boss
- Work conditions
- Relationship with Peers
And motivators are,
- Work itself