PayPal commissioned us to create a video for their Buyer's Protection program. This video explains how the risk machine works on PayPal, and how it help Buyers to be more safe, without a lot of hassle of unnecessary protections.
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At PayPal, we're creating a better shopping experience from start to finish.
PayPal gives you the flexibility to send a payment using your PayPal Account balance, bank account, debit card or credit card, with the comfort of knowing that your personal financial information will never be shared with the seller.
With over 113 million active accounts in 190 markets and 25 currencies around the world, PayPal enables global commerce.
PayPal customers make over six million payments per day, while experiencing one of the lowest fraud rates in the industry.
No matter how you use PayPal, your security is our top priority. We keep your financial information confidential and secure, and we offer full buyer protection on all eligible purchases.
So in the rare case that something goes wrong, PayPal has you covered.
In order to keep the ecosystem safe for everyone, PayPal reviews all transactions to keep out the bad guys who ruin the online shopping experience for everyone.
These bad guys are trying to make purchases with someone else's money, or trick you into buying something that doesn't exist.
We want to make sure that the ecosystem is safe by detecting these bad guys and keeping them out of our system.
With over a decade of data and experience in fighting bad guys, PayPal has built a comprehensive multi-layered security system that features powerful risk models, algorithms, tools, processes and anti-fraud intelligence to combat such threats.
Let's call this the PayPal risk machine.
The PayPal risk machine is built by a global team of risk experts, comprising of statisticians, mathematicians, and fraud scientists, who are leveraging PayPal's large user base and billions of transaction records to actively monitor every single transaction; twenty four hours a day, every day of the year.
PayPal works tirelessly to keep every user safe and provide good users with a friction free experience.
However, even PayPal's risk machine is not perfect.
Sometimes genuine transactions may appear bad. And as a result, some genuine transactions may get stopped.
We apologize for the inconvenience if you've ever been wrongly stopped.
But please know that every transaction, including yours, is logged and fed back to our team of experts, who are constantly working to improve the risk machine for better accuracy and efficiency.
So that the bad guys are kept out, while good users can stay protected to enjoy a quick and easy buying experience.
Thanks for choosing us to be your payment partner -- we strive to be your most preferred way to pay and get paid.